GENERAL DATA PROTECTION REGULATION (GDPR)
The data processed by Les Meublés de Madeleine are not on the public part of our site, which avoids a first risk of attack and data loss. We store the information on a server whose access is secured and reserved to a few internal people. You have no direct access apart from our e-mail exchanges (no password management).
- YOUR RIGHTS AND PREFERENCES: CHOICE AND CONTROL
This new European Union regulation, called the General Data Protection Regulation, gives individuals certain rights in relation to their personal data. Accordingly, we have implemented additional transparency measures in our privacy settings to help users take advantage of these rights. Except as limited by applicable law, the following rights are granted as available to individuals :
Right of access: the right to be informed and to request access to the personal data we process ;
Right of rectification: the right to ask us to amend or update your personal data where it is inaccurate or incomplete ;
Right to erasure: the right to ask us to permanently delete your personal data ;
Right of refusal: the right to refuse at any time the processing of your personal data for personal reasons; the right to refuse the processing of your personal data for direct marketing purposes ;
Data portability: the right to request a copy of your personal data in electronic format and the right to transmit this personal data for use by a third party service.
2. HOW DO WE COLLECT YOUR PERSONAL DATA ?
When you make a rental request, we record a certain amount of information via e-mail or that which you enter in the form on the site.
3. WHAT PERSONAL DATA DO WE COLLECT FROM YOU ON THE SITE ?
Booking request form (rental) :
Name
First name
Email
Phone
Desired rental period
4. WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU IN EMAIL EXCHANGES
The personal data collected from Tenants according to their status is as follows :
Student / trainee :
– Copy of valid identity card (R/V) or passport.
– Copy of valid visa or residence permit if foreign student.
– Copy of the school certificate or confirmation of enrolment.
– Copy of the internship agreement.
– Copy of the last three rent receipts.
– BANK DETAILS.
Employee :
– Copy of valid identity card (R/V) or passport + copy of valid visa or residence permit if foreign employee.
– Certificate of less than 3 months from the employer or copy of the employment contract if newly hired.
– Copy of salary slips for the last 3 months.
– Copy of the 4 pages of the last two income tax notices.
– Copy of the last property tax or the last 3 rent receipts.
– BANK DETAILS.
Retired:
– Copy of valid identity document (R/V) or passport.
– Copy of the retirement pension certificate for the current year.
– Copy of the 4 pages of the last two income tax notices.
– Copy of the last property tax or the last 3 rent receipts.
– BANK DETAILS.
Liberal profession:
– Copy of valid identity document (R/V) or passport.
– Copy of the 4 pages of the last two income tax notices.
– Copy of the Kbis of less than 3 months or equivalent or professional card.
– Copy of the last property tax or the last 3 receipts.
– BANK DETAILS.
Company:
– Copy of the Kbis less than 3 months old.
– Copy of the signatory’s valid identity document. (if this person is not on the Kbis, add the power of attorney and the identity document of the person giving the power of attorney which appears on the Kbis).
– Copy of the identity document (R/V) of the occupant or valid passport + copy of the visa or valid residence permit if a foreign employee.
– Copy of the employer’s certificate of assignment.
– Copy of the tax return showing N and N-1.
– Position of the signatory in the company.
– Bank details of the company.
5. HOW DO WE USE YOUR PERSONAL DATA ?
Use of the tenant’s personal data for the drafting and signing of rental contracts.
6. CONSERVATION ET SUPPRESSION DES DONNÉES ?
We only keep your personal data for as long as it is required for the management of rental files.
At your request, we will delete or anonymise your personal data so that you can no longer be identified, unless we are permitted or required by law to retain certain personal data, including in the following situations:
If there is an unresolved issue with your file, such as an unpaid or unresolved claim or dispute, we will retain the necessary personal data until the issue is resolved;
If we are required to retain personal data due to professional, legal, tax, audit and accounting obligations, we will retain the necessary personal data for the period required by the applicable law; and/or If the data is required for our legitimate business interests, such as fraud prevention.
7. WHAT WILL NOT CHANGE ?
What has not changed is Madeleine’s ongoing commitment to ensuring the privacy and security of our users. For the past 10 years, the privacy and security of our users’ personal data has been a priority, with no leaks detected on our servers.
8. SITE HOST
OVH
SAS au capital de 10 174 560 €
RCS Lille Métropole 424 761 419 00045
Code APE 2620Z
VAT NUMBER : FR 22 424 761 419
Head office : 2 rue Kellermann – 59100 Roubaix – France
The data processing carried out by OVH remains strictly associated with its role as host and data processor.
All OVH personnel likely to have access to customer data are subject to internal security and confidentiality rules.
- THE GUARANTOR OF THE SECURITY OF YOUR DATA: THE DATA PROTECTION OFFICER (DPO)
To ensure compliance with the RGPD, the Meublés de Madeleine Data Protection Officer (DPO): Clarisse Cazali.
Her role is to :
– Informing and advising its clients in order to ensure the processing of personal data in compliance with the RGPD
– To monitor compliance with the RGPD.
– To be the privileged point of contact on any element related to the RGPD, whether it comes from clients of the Meublés de Madeleine or from authorities such as the CNIL.
To contact the Meublés de Madeleine’s Data Protection Officer (DPO), please go to the Contact page.
- COOKIES
A “cookie” or tracer is an electronic file deposited on a terminal (computer, tablet, smartphone, etc.) and read, for example, when consulting a website, reading an e-mail, installing or using a software program or a mobile application, regardless of the type of terminal used (source : https://www.cnil.fr/fr/cookies-traceurs-que-dit-la-loi).
When browsing this site, “cookies” from the company responsible for the site concerned and/or third-party companies may be deposited on your terminal.
The first time you browse this site, a banner explaining the use of “cookies” appears. From then on, by continuing to browse, the client and/or prospect will be deemed to have been informed and to have accepted the use of said “cookies”. The consent given will be valid for a period of thirteen (13) months. The user has the possibility to deactivate the cookies from the settings of his browser.
All information collected will only be used to track the volume, type and pattern of traffic using this site, to develop the design and layout of the site and for other administrative and planning purposes and generally to improve the service we provide to you.
The following cookies are used on this site :
Google cookies :
– Google analytics : allows us to measure the audience of the website.
– Google tag manager : facilitates the implementation of tags on the pages and allows to manage Google tags.
– Google Adsense: Google’s advertising network using websites or YouTube videos as a support for its ads.
– Google Dynamic Remarketing : allows you to be offered dynamic advertising based on previous searches.
– Google Adwords Conversion : tool for tracking Adwords advertising campaigns.
– DoubleClick : Google’s advertising cookies to display banners.
E-mail cookies :
– Mailchimp, e-mail sending manager
These cookies have a lifespan of thirteen months.
For more information on the use, management and deletion of “cookies”, for all types of browsers, please consult the following link : https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.